office 2016 and iCloud The set of folders cannot be opened

Windows based issues resolved
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RescuePC
Posts: 123
Joined: Wed Apr 04, 2012 8:48 pm

office 2016 and iCloud The set of folders cannot be opened

Post by RescuePC »

Office 2016 and iCloud - The set of folders cannot be opened. The information store could not be opened.

to resolve

Sign out-> Sign in

If you’re lucky, simply signing out of iCloud and then signing back in is all you have to do to get it to work again.
1.Make sure Outlook is closed.
2.Open iCloud; Open the Start Menu and simply type “iCloud” should return “iCloud Desktop app” as a result.
3.Press the Sign out button.
4.When prompted whether you want to keep a copy of your iCloud contacts, calendar and tasks, choose: Delete from computer.
5.Wait a few minutes for all changes to be applied.
6.Sign in to iCloud again.
7.In iCloud, select the option to sync Mail, Contacts, Calendars, and Tasks.

Hope this helps
Cheers
Rescue PC
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